Your privacy is our priority. This document transparently explains how fy99 collects, uses, stores and protects your personal information at all times.
Before reading the full policy, here are the six core principles behind how fy99 handles user information.
All personal data and transaction information is transmitted and stored using 256-bit SSL encryption. No unauthorised third party can access your data in transit or at rest.
Fy99 does not sell, rent, or transfer your personal information to any third party for marketing purposes. Your data is used solely for platform operations and service improvement.
You have the right to access, amend, or request deletion of your personal data at any time. fy99 provides a straightforward channel for you to manage your information directly.
Fy99's KYC process applies rigorous identity verification protocols. Submitted documents are stored in an encrypted environment and protected by multi-layered access controls.
Fy99 servers are built on banking-grade security infrastructure, including multi-layered firewalls, real-time monitoring and automatic data backups to ensure continuous protection.
You can control the types of marketing communications you receive from fy99. Unsubscribe options are available in every promotional email or directly through your account settings.
This Privacy Policy explains in detail how fy99 ("Platform", "We") collects, uses, discloses, transfers, and protects your personal information when you use the website, mobile app, and all services associated with the fy99 brand.
We take this responsibility very seriously. Your trust is the foundation of our relationship, and we are committed to ensuring your information is handled in a lawful, transparent, and secure manner. This policy is drawn up in line with the best international data protection standards in the industry.
By using the fy99 platform, you agree to the collection and processing of your data as described in this document. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team for assistance.
Quick summary: fy99 only collects data necessary to operate the platform, does not sell your data to third parties, and gives you full control over your personal information.
Fy99 collects several categories of information depending on how you interact with the platform. Below is a summary table of the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, IC/passport number | Account verification (KYC) and fraud prevention |
| Relationship | Email address, phone number | Account communications and customer support |
| Financial | Bank details, deposit & withdrawal records | Transaction processing and anti-money laundering |
| Technical | IP address, device type, browser, session logs | Account security and suspicious activity detection |
| Games | Betting records, game history, preferences | Experience personalisation and responsible gaming |
| Communication | Customer support conversation recordings | Quality assurance and dispute resolution |
Data may also be collected automatically via cookies, pixel tags, and similar tracking technologies as you browse the fy99 platform. This includes information about the pages you visit, time spent, and links you click.
Fy99 uses collected data solely for legitimate and specific purposes. We do not use your data for any purpose beyond what is stated below without obtaining your additional consent:
fy99 does not use fully automated decision-making that significantly affects your rights or interests without manual review by our team.
Fy99 does not sell, rent, or transfer your personal information to third parties for their own marketing purposes. However, there are limited situations where fy99 shares data with carefully selected third parties:
All third parties that receive your data are required to protect that information to security standards at least equivalent to fy99's own. We conduct regular security assessments of all our third-party partners.
The security of your data is a responsibility we take very seriously. The fy99 platform implements a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Retention Period: Personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Financial transaction records are typically kept for 7 years in line with anti-money laundering legal requirements.
In the event of a data breach that may affect your rights, fy99 is committed to notifying affected users within 72 hours of becoming aware of the incident.
Fy99 uses cookies and similar technologies to enhance the user experience, ensure account security, and understand how our platform is used. Cookies are small text files stored on your device.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Continued use of the fy99 platform is considered your consent to the use of cookies as described here.
Fy99 recognizes and respects your rights as the owner of your personal data. You have the right to:
To exercise any of the rights above, please contact the fy99 support team via live chat or email. We will process your request within 30 business days. In certain complex cases, this period may be extended to 60 days, with notification provided to you.
The fy99 platform is exclusively for adults aged 18 and above. fy99 does not knowingly collect or process personal data of individuals under the age of 18.
If we find that we have collected data from an underage individual, the associated account will be terminated and the data deleted immediately. Parents or guardians who become aware that their child has registered on the fy99 platform should contact us right away.
Fy99 reserves the right to update this Privacy Policy at any time. Changes take effect as soon as the updated version is published on this page. The "Last Updated" date at the top of this page will be revised to reflect any changes.
For significant changes that materially affect how we process your data, fy99 will notify active users via email or in-platform notification at least 7 days before the changes take effect. Continued use after the effective date of the changes will be considered your acceptance of the updated terms.
We encourage you to review this Privacy Policy page periodically, especially after receiving a change notification from fy99.
If you have any questions, concerns, or wish to exercise your privacy rights, the fy99 data protection team is ready to assist you.
For requests involving sensitive data, please log in to your account before contacting us so that identity verification can be completed more quickly and securely.
Join over 500,000 Malaysian players who trust fy99 — a platform with top-tier encryption, a transparent privacy policy and 24/7 support.